Moving SSRV to AWS Cloud

About SSRV

SSRV is a reputable Integrated Property and Facilities Management (IPFM) service provider, known for its customer-centric approach management style. They provide a variety of property management, valuation and real estate agency services, hard FM services such as building maintenance, facility audit, energy management as well as soft FM services such as housekeeping services, façade cleaning, landscaping, waste management and more.

SSRV has been recognized for its ability to provide high quality Integrated Property and Facilities Management services. Their Residential Property Management division provides comprehensive property management services like full-fledged property management services, asset management services, retail complex planning & management, and real estate agency services. 

 SSRV’s propriety operational capabilities enable our clients to maintain a consistent, clean, safe and healthy working environment while managing costs. They provide building maintenance and related services to both corporate and commercial office building, manufacturing facilities, and transportation hubs and educational facilities.

The Challenge: Overcoming On-Premise Limitations

Our client faced a major bottleneck in their operations due to an aging on-premise server. The system could only support five concurrent users, significantly impacting productivity. The server housed key enterprise applications, and its slow performance led to frequent delays, affecting overall business efficiency.

With increasing downtime risks and hardware maintenance costs, the client sought a modern, scalable solution to meet their operational needs.

Our Solution: Migrating to AWS for Scalability & Reliability

When the client approached us, we conducted an in-depth assessment of their infrastructure and business requirements. After evaluating various options, they opted for an AWS Lift-and-Shift Migration to modernize their environment with minimal disruption.

Step-by-Step Migration Process
  1. Initial Assessment & Planning

    • Conducted a detailed analysis of the existing server’s resource usage, storage, and dependencies.
    • Presented multiple cloud migration strategies; the client chose Lift-and-Shift due to its speed and minimal application modifications.
  2. Data Backup & Pre-Migration Setup

    • Performed a full backup of the existing server to ensure no data loss.
    • Installed AWS Application Migration Agent to facilitate a seamless transition.
  3. Server Migration Execution

    • Given the client’s network constraints and outdated hardware, the migration took 16 hours to complete.
    • Post-migration, we deployed a test instance to validate data integrity and ensure all applications were functioning correctly.
  4. Test Cutover & Go-Live

    • After successful testing, we scheduled the final cutover over the weekend to minimize business disruption.
    • On Monday morning, we reconfigured their VPN settings to connect all users to the new AWS-hosted server.
  5. Optimization & Cost Reduction

    • To optimize costs, we recommended an AWS Reserved Instance with a 1-year commitment, significantly reducing cloud expenses.

Key Outcomes: A Faster, More Reliable Infrastructure

Enhanced Performance – AWS’s scalability and reliability significantly improved application speed and responsiveness.

Business Continuity – The migration was completed with minimal downtime, ensuring uninterrupted access to business-critical applications.

Cost Efficiency – Eliminated hardware maintenance costs and reduced infrastructure expenses with a reserved instance plan.

Improved Security – Leveraged AWS security best practices, including automated backups, encryption, and compliance frameworks.

What SSRV Says About Us

Migrating to AWS transformed our operations. Our team now works seamlessly without the bottlenecks of our old server. Performance, collaboration, and security have all improved significantly. This was one of our best tech decisions!

Shikh Fauzi COO, SSRV (M) Sdn Bhd

Since migrating our accounting software to AWS, managing our daily tasks has become significantly more efficient and reliable. The days of multiple users being unable to log in or the system jamming are a thing of the past. AWS has provided the scalability and performance we needed, ensuring a seamless experience for our entire team.

Shahrizal Majid CFO, SSRV (M) Sdn Bhd